Return Policy

At FlexKnee, we want you to love your purchase. If you're not fully satisfied, we're here to help.

30-Day Money-Back Guarantee
You may return eligible items within 30 days of the delivery date for a full refund or exchange.

Eligibility for Returns
To qualify for a return, items must be:

  • Unused, unworn, and in original condition
  • In the original packaging, with all tags/labels attached
  • Accompanied by proof of purchase (order number or receipt)

Note: For hygiene reasons, worn or used compression wear may not be eligible for return unless the item is defective. See "Defective or Incorrect Items" below.

Refunds
Approved refunds will be issued to your original payment method. Please allow [5-10] business days for the refund to appear, depending on your bank or card provider.

Exchanges
Need a different size? Contact us at Contact Page and we'll help arrange an exchange, subject to stock availability.

Defective or Incorrect Items
If you received a defective, damaged, or incorrect item, contact us within [7] days of delivery with photos of the issue. We'll cover return shipping and send a replacement or full refund at no additional cost to you.